Legal information

Privacy Policy

Last updated: January 2025

1. Data controller

Laboratorios Indermo, S.L.
CIF: B-[XXXXXXXX]
Address: Polígono Industrial Oeste, Parc. 9-15/C, 30820 Alcantarilla, Murcia, Spain
Contact email: info@indermo.com

2. What data we collect and why

We only process personal data that you voluntarily provide through the contact form on this website. The data collected are:

  • Name: to address you correctly.
  • Email address: to reply to your enquiry.
  • Company (optional): to understand the context of your enquiry.
  • Phone (optional): to contact you if you request it.
  • Message: the content of your enquiry.

We do not collect data for commercial purposes, profiling or automated decision-making.

3. Legal basis for processing

The legal basis for processing your data is your consent (Article 6.1.a GDPR), freely given when you submit the contact form.

4. Retention period

Your data will be kept for the time necessary to resolve your enquiry and, thereafter, for a maximum of 3 years, unless a longer retention period is required by applicable law.

5. Recipients

Your data will not be transferred to third parties, except where required by law or to companies providing technical support services (e.g. hosting), who are bound by confidentiality obligations and data processing agreements.

6. Your rights

Under the GDPR and Spanish Organic Law 3/2018 (LOPDGDD), you have the following rights:

  • Access: to obtain confirmation of whether your data is being processed and, if so, to access it.
  • Rectification: to request correction of inaccurate or incomplete data.
  • Erasure: to request deletion of your data where it is no longer necessary.
  • Restriction of processing: to limit how your data is used in certain circumstances.
  • Data portability: to receive your data in a structured, machine-readable format.
  • Objection: to object to processing of your data.

To exercise your rights, please contact us at info@indermo.com, attaching a copy of your national ID document.

If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

7. Security

Laboratorios Indermo, S.L. applies appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.